Real Estate & Property

From first enquiry to site visit, handled with care

Lead follow-up, campaigns, project websites, CRM and buyer support for real estate developers, brokers and property businesses.

Discuss Your Requirements

Overview

Real estate businesses depend on responding quickly and professionally to enquiries that arrive from portals, campaigns, websites and walk-ins. Many of these enquiries need several conversations before a site visit is arranged, and buyers who have already booked expect clear communication about payments, documentation and progress.

Projet supports developers, channel partners, brokers and property service companies with services that cover the full buyer journey. We help generate and follow up leads, run digital campaigns for projects, build project websites and microsites, set up a CRM to track every enquiry, and support buyers after booking. These services share data and work to a common plan, so prospects receive consistent information and your sales team spends more time with serious buyers.

Common challenges in Real Estate & Property

Enquiries from many sources

Leads arrive from property portals, social campaigns, websites and calls, and without a single process some are duplicated while others are never contacted.

Slow first response

Prospects often enquire about several projects at once, so a delayed callback can mean the buyer has already visited a competing site.

Site visits that do not happen

Scheduled site visits are missed or postponed when reminders and confirmations are not sent to prospects in good time.

Post-booking communication gaps

Buyers who have booked need updates on payments, documentation and construction progress, and gaps in communication can damage trust.

Our proposed service combination

For real estate, Projet connects lead generation, calling, digital campaigns, project websites, CRM and post-booking support into a single enquiry-to-possession workflow. Campaigns and websites capture enquiries into one CRM, callers qualify and schedule site visits, and the support team keeps booked buyers informed. Shared tracking means every prospect's history is visible to your sales team, and reports cover the full journey rather than separate disconnected activities.

Practical use cases

Enquiry callback and qualification

New enquiries are called back promptly, qualified by budget, configuration and timeline, and recorded in the CRM with notes.

Site visit scheduling and reminders

Interested prospects are booked for site visits, with confirmations and reminders sent by call or message before the visit.

Project microsite and campaigns

A dedicated project microsite with floor plans and location details is supported by targeted digital campaigns that direct enquiries to the CRM.

Buyer support after booking

A support desk answers questions on payment schedules, documentation and progress updates, and escalates specific issues to your CRM or accounts team.

Real Estate & Property, answered

In many cases, yes. Portal leads can be imported or integrated into your CRM depending on what each portal supports. We assess the options during requirement assessment.

Callers introduce themselves on behalf of your project using an approved script and information sheet. Questions they cannot answer, such as specific pricing negotiations, are passed to your sales team.

Yes. Enquiries, scripts and reports can be organised by project, so each development is tracked separately while sharing one coordinated team.

No. Bookings depend on the project, pricing, location and market conditions. We focus on timely follow-up, organised tracking and honest reporting so your team can act on genuine interest.

Discuss your requirements

Tell us about your business and the services you are considering — we reply within one working day.